Privacy Policy

Effective Date: July 27, 2024
Last Updated: March 2, 2026

Balanced Bio Health, LLC DBA Atypically Awesome, LLC operates http://atypicallyawesome.com, http://balanacedbiohealth.com, http://www.dryanakleyman.com/ and may operate other websites. It is Balanced Bio Health, LLC’s policy to respect your privacy regarding any information we may collect while operating our websites.

IMPORTANT NOTICE REGARDING TEXT MESSAGING

DATA

Balanced Bio Health, LLC DBA Atypically Awesome, LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately.

Message Frequency & Content:

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

We do not send promotional content without specific consent

Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

Carrier Information:

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights

In response to valid law enforcement requests or court orders

Business Transfers:

If Balanced Bio Health, LLC, or substantially all of its assets, were acquired, or in the unlikely event that Balanced Bio Health, LLC goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Balanced Bio Health, LLC may continue to use your personal information as set forth in this policy.

In case of mergers, acquisitions, or sale of assets

In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

Encryption of sensitive data in transit and at rest

Secure access controls and authentication mechanisms

Regular security assessments and updates

Employee training on data protection

Breach notification protocols in accordance with applicable laws

Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Balanced Bio Health, LLC uses cookies to help Balanced Bio Health, LLC identify and track visitors, their usage of Balanced Bio Health, LLC website, and their website access preferences. Balanced Bio Health, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Balanced Bio Health, LLC’s websites, with the drawback that certain features of Balanced Bio Health, LLC’s websites may not function properly without the aid of cookies.

We use cookies and similar technologies to:

Analyze site traffic and user behavior

Remember your preferences

Improve website functionality and user experience

Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Opt-out of marketing emails by clicking "unsubscribe" in our emails

Opt-out of SMS messages by replying "STOP"

Request information on how we process your data

Withdraw consent at any time for future communications

Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Balanced Bio Health, LLC DBA Atypically Awesome, LLC.

9. Website Visitors

Like most website operators, Balanced Bio Health, LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Balanced Bio Health, LLC’s purpose in collecting non-personally identifying information is to better understand how Balanced Bio Health, LLC’s visitors use its website. From time to time, Balanced Bio Health, LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Balanced Bio Health, LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://atypicallyawesome.com, http://balanacedbiohealth.com, http://www.dryanakleyman.com/ blog sites. Balanced Bio Health, LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

10. Gathering of Personally-Identifying Information

Certain visitors to Balanced Bio Health, LLC’s websites choose to interact with Balanced Bio Health, LLC in ways that require Balanced Bio Health, LLC to gather personally-identifying information. The amount and type of information that Balanced Bio Health, LLC gathers depends on the nature of the interaction. For example, we ask visitors who sign up at http://atypicallyawesome.com, http://balanacedbiohealth.com, http://www.dryanakleyman.com/ to provide a username and email address. Those who engage in transactions with Balanced Bio Health, LLC are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Balanced Bio Health, LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Balanced Bio Health, LLC. Balanced Bio Health, LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Our lawful basis to process your information in the ways mentioned above is considered: Consent: the individual has given clear consent for us to process their personal data for a specific purpose.

By providing us with your data, you warrant to us that you are over 13 years of age. Balanced Bio Health, LLC does not intentionally collect any personal information from individuals under the age of 13.

11. GDPR Compliance

Your data will be retained until you request us to delete it. Or, Balanced Bio Health, LLC may delete your information after 18 months passes without any action from you including opening an email, purchasing a product, and visiting our website pages.

If you provide us with any of your personal information such as your name, email, phone number, address, or credit card for a purchase, then you have the right to request to view all of the information you’ve provided, to correct any of your information, or request us to delete it from our database.

If you have a concern about how the data that you’ve provided is being used, or if you have a complaint you’d like to file regarding your personal information, you can contact us at the email [email protected].

12. Aggregated Statistics

Balanced Bio Health, LLC may collect statistics about the behavior of visitors to its websites. Balanced Bio Health, LLC may display this information publicly or provide it to others. However, Balanced Bio Health, LLC does not disclose personally-identifying information other than as described below.

13. Protection of Certain Personally-Identifying Information

Balanced Bio Health, LLC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Balanced Bio Health, LLC’s behalf or to provide services available at Balanced Bio Health, LLC’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Balanced Bio Health, LLC’s websites, you consent to the transfer of such information to them. Balanced Bio Health, LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Balanced Bio Health, LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Balanced Bio Health, LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Balanced Bio Health, LLC, third parties or the public at large. If you are a registered user of a Balanced Bio Health, LLC website and have supplied your email address, Balanced Bio Health, LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Balanced Bio Health, LLC and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Balanced Bio Health, LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

14. Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Balanced Bio Health, LLC and does not cover the use of cookies by any advertisers.

15. Questions Or Comments About Our Privacy Policy

Balanced Bio Health, LLC is committed to protecting the privacy of our visitors and using the information you provide us responsibly. Personal data privacy is a new and rapidly changing area. We are committed to meeting these evolving challenges. If you have any questions or comments, please contact us. We’d be pleased to answer your questions and would like to know any concerns or suggestions you might have.

16. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website. Although most changes are likely to be minor, Balanced Bio Health, LLC may change its Privacy Policy from time to time, and in Balanced Bio Health, LLC’s sole discretion. Balanced Bio Health, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. You might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

17. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Balanced Bio Health, LLC DBA Atypically Awesome, LLC

Phone: 833-362-9262

Email: [email protected]

Website: https://atypicallyawesome.com